Public policy
File Retention and Deletion
Normal configured windows
Browser-only tools do not send their working files to the service’s processing environment. The shared upload flow currently schedules completed, unclaimed uploads after about 20 minutes. Most server-backed tools specify about 30 minutes for a claimed upload window and about 60 minutes for generated output retention; active processing can refresh a claimed upload. The shared claimed-upload fallback is shorter, and tool or deployment configuration can change these values.
Expiry and cleanup
These are expiry targets, not guarantees of deletion at an exact second or irreversible erasure from physical media. Cleanup runs periodically. Active processing or downloads, interruption, maintenance, recovery, storage errors, security needs, legal duties, or an inability to confirm safely that a file is inactive may delay cleanup. Files may be removed before a stated maximum retention period because of cancellation, capacity limits, security concerns, maintenance, or system cleanup.
Links, metadata, and recovery copies
Cancellation and expiry are intended to make a job or download unavailable through the normal service flow, while operational cleanup may finish later. Anyone with a still-valid anonymous download URL may be able to access it, so do not share that URL. Job status, security logs, operational records, caches, backups, or exceptional diagnostic copies may follow separate retention periods and may outlast the temporary file. The service does not promise that an expired file can be recovered.
What users should do
The service is not a backup, archive, or permanent-storage provider. Download results promptly and keep your own original files and backups. If you cancel an operation or need help with a deletion concern, contact us promptly with the tool, approximate time, and job identifier. Do not send the original sensitive file in the request.