Help and answers
Frequently asked questions
A concise guide to how TheOnlineToolset works and what to expect from its tools.
Do I need an account?
The current public MVP does not require an account. Open a tool, follow its instructions, and keep your own copy of important source files and results.
Are all tools processed in the browser?
Some tools run in the browser, while server-backed tools receive files for processing. The individual tool page explains the relevant workflow and limits.
Are uploaded files stored permanently?
No. Uploaded files and generated outputs are temporary and are not intended to be permanent storage or backup. Download useful results promptly and keep your original files. See the File Retention and Deletion policy.
Why can output quality or file size vary?
Results depend on the tool, input file, selected options, browser, and current service conditions. Review the downloaded result before relying on it.
How do I report a problem or accessibility issue?
Use the Contact page and describe the tool, the approximate time, what you expected, and what happened. Do not send passwords or complete sensitive files.
How do I report a copyright concern or security issue?
Use the Copyright page or Security page for the appropriate reporting guidance. A configured direct contact address is shown when available; otherwise use the Contact page.